Information We Collect
We collect different types of information from you when you use our services.
Personal Information: Name, email address, phone number, and other contact details you provide when you contact us or request our services.
Technical Information: IP address, browser type, device information, and other technical data collected automatically when you visit our website.
Usage Information: Information about how you interact with our website and services.
How We Use Your Information
We use the information we collect for the following purposes: to provide and improve our services; to communicate with you about our services; to respond to your inquiries and support requests; to send you marketing communications with your consent; to analyze and improve our website performance; and to comply with legal obligations.
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances: with service providers who help us operate our business; when required by law or to protect our rights; in connection with a business merger or acquisition; or with your explicit consent.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
You have the following rights regarding your personal information.
Access: You can request a copy of your personal information.
Correction: You can request that we correct inaccurate information.
Deletion: You can request that we delete your personal information.
Opt-out: You can opt-out of marketing communications at any time.
Analytics
We measure how our website is used in two ways.
Our own statistics: when you visit a page, your browser sends us the page, the site that referred you, campaign tags in the link, page speed measurements and any script errors. These statistics use no cookies and we do not store your IP address. To count visits, we combine your IP address and browser details with a random value that is replaced every day and keep only the result, so you cannot be recognised from one day to the next or identified from the data. We keep these statistics for 13 months.
Google Analytics: we also use Google Analytics 4, provided by Google. It uses cookies to understand how visitors find and use our website, and Google processes this data on our behalf under its own privacy terms (policies.google.com/privacy). You can block these cookies in your browser settings or with the Google Analytics opt-out add-on (tools.google.com/dlpage/gaoptout).
Website chat
When you use the chat on our website, we ask for your name, email address, what you are interested in and your question, and we keep the messages you send, the page you started from and the site that referred you.
Our team sees and answers the chat in our Slack workspace. When our AI assistant is switched on, it answers first: your messages are then sent to our AI provider (OpenRouter, which passes them to the AI model it runs).
We keep a chat with the enquiry it creates, like a contact form message, and delete it with that enquiry. If you ask us to, we delete it sooner.
Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us.
Email: privacy@azrty.com
Phone: +971 58 562 6444
Address: Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E